No Fees. Serving the
Humanity
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Rahmanfoundation.in (RF) doesn't
charge any Processing fee, Platform fee or Contract fee. Funds are entirety disbursed to
beneficiaries.
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Our Platform is completely FREE. The full
amount which is collected for a cause is disbursed to the beneficiary. All the expenses such as cost
of building, developing and maintaining crowdfunding platform is borne by Rahman Foundation
(RF).
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The Payment Gateway deducts approximately
2% in almost all causes (In some specific cases 2.5%) on the total amount collected in the course of
campaign. GST of 18% on Payment Gateway fee is included in the above amount.
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The platform accepts donations in INR only
and from bank accounts within India from Indian nationals only.
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If you have any queries
email: support@rahmanfoundation.in
Cancellation and Refund
Policy:
Donations made through
Rahmanfoundation.in (RF) are final and cannot be refunded, except in accordance with Rahmanfoundation.in
(RF) Refund Policy.
However, Rahmanfoundation.in
(RF) will issue refunds for the following “exceptional” scenarios.
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If after approval of a cause, on a later
stage, Cause is identified as a fraudulent (though Team RF take all necessary measures of scrutiny)
completely or violating the terms of service and if NO funds is transferred to the Recipient towards
the same. Team Rahmanfoundation.in (RF) will speak to individual Donors and either refund the amount
to Donor or transfer the amount to any other existing cause as per the wish of Donors.
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If the Cause raiser (Beneficiary) informs
that the intended purpose of the cause fundraising is achieved or no longer required for any reason,
and no funds have yet been transferred to the Recipient towards the same, then Team
Rahmanfoundation.in will speak to individual Donors and either will refund the amount to Donor or
transfer the amount to any other existing cause as per the wish of Donors.
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Any other claims for refunds shall be
honoured at the discretion of Rahmanfoundation.in (RF) Team.
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All refunds will be credited to the
original mode of payment in 12-15 bank working days.
KYC PROCESS/CAUSE
VERIFICATION:
Once the beneficiary raises the
causes it will be going through following steps for verification:
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The CM (Cause Manager) will get contact
details of beneficiary/ cause raiser from team RF and connect with beneficiary/ cause raiser.
Genuineness of the cause is highly expected. So, CM will cross check and ask for
max details and documents/ references as per policy of RF.
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The CM (Cause Manager) will verify the
zakat eligibility, genuineness of the requirement, on the basis of documents scrutiny. Once cause
manager is satisfied with the genuineness of the cause, content team will review the entire content
and documents. After this process request will be forwarded to cause approvers to approve/reject the
cause.
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If required Physical Verification
will be done by RF Volunteers.
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Once cause is approved and floated on RF
portal, it is suggested that if possible first donation should come by a known contact of
beneficiary with an appealing comment in the comment section. This will have a positive impact on
potential donors.
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The cause raiser and cause manager along
with social media team, should promote the cause on social media (FB, Instagram, LinkedIn, Twitter
etc) in a systematic way to make it more effective/appealing.
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The creators should promote the cause
among his/her family, relatives, friends and influential people/ groups in their respective
city/state.
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During the cause promotion, a short video
from the creator/beneficiary will be more effective to promote the cause on social sites. Attach the
video/images along with cause link and explain in a standard message.
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Once cause get successful, fund transfer
would be initiated as per policy of RF. For example
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If the cause is related to
Education, it is preferred to transfer the generated funds (on behalf of cause
raiser) into the school/ college account.
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If the cause is related to
Medical, it is preferred to transfer the generated funds (on behalf of cause
raiser) into the Hospital/ Clinic account.
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If the cause is related to
Livelihood, it is preferred to transfer the generated funds (on behalf of cause
raiser) into the vendors account from where the material is being purchased.
And so on........
In authentic
circumstances if college, hospital or vendors don't provide their personal bank details, after
physical verification by RF Volunteers, RF will transfer the amount directly to the
beneficiary.
Disbursement
Process:
Once the cause goal is
successfully achieved or completed as per due date, the Cause raiser will have to execute the following
steps for withdrawal request:
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Add recipient bank account details via
Dashboard -> Withdrawal -> Configure Withdrawal Details section.
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Submit the request for withdrawal on
dashboard of Rahmanfoundation.in Portal and inform team RF via email to support@rahmanfoundation.in
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Once the request for withdrawal is
received in our system, RF Team will verify recipient information received by email and will
initiate the payment.
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Partial payment is also possible based on
the necessity of the beneficiary.
POST PAYOUT
PROCESS
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After fund release, it is expected that
Cause Manager will receive testimonial/ as email/ thanks letter, short video etc. - Team RF will
promote these success stories on various platforms.
After disbursement of fund, the
cause manager will collect testimonials, institutions/college paid fee receipts, hospital bills, success
story from beneficiary. This process includes:
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Contacting the beneficiary of every
completed cause.
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Collecting the bills, receipts &
testimonials
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Uploading the received documents on the
drive according to the Cause Id
IMPORTANT
NOTES:
1) Unclaimed
Money: RF raises funds for
different causes and in some cases, it might happen that the beneficiary does not claim the raised funds
for some reasons. RF payout team will keep on contacting the beneficiary through Message, Call, Email,
physical appearance for a certain amount of time. If there is no response or if the beneficiary does not
wish to claim the raised amount, then it goes to the category of “Unclaimed Fund”. For any
raised funds that remains unclaimed by the beneficiary for more than 3 months, then on the discretion of
Team RF that amount might be used for the administrative costs and office expenses of RF or for
any other cause at RF.
2) Surplus
Amount: By “Surplus Amount”
here we mean that amount of the fund-raised that exceeds the goal amount. For such extra amount (surplus
amount) that is raised, RF reserve rights to put in into a “Surplus amount raise” category
and that amount would be utilized for the administrative costs and office expenses of RF or for
any other cause at RF.
3) Large
Donations: Large amount of donations
that are being done by "Direct Bank Transfer" are subjected to save 2% cost that the Razor pay
deducts. Hence, it is advisable for Donors to make large donations via the direct bank transfer option
so that they can save the 2% cost on the donated amount.
Please find below the RF
account details for Direct Donation of the amount you wish to donate:
Bank
Name: Bank of Baroda
Account
Name: Rahman Foundation
Account
Number: 37800100001737
IFSC
Code: BARB0NERALX
(Fifth letter is Zero)
Branch: Neral